Dear Customer:
Please take a few moments and rate our performance. These ratings should be based on your current
standards for a supplier. Where possible, your ratings should be based on data and our overall
performance.
Our primary objective is to capture our customers perception of our quality, delivery and service.
Please remember to rate "service" without regard to our delivery performance. These results are
distributed to our Sales and Operating management and used to gage our performance. Our goal is to
achieve continual measurable improvement in all areas of our business to directly benefit our customer.
Please circle the number that best identifies Standard Machine's performance. We ask that you
provide supporting comments for any rating greater than "2" |
